> NO PRIOR COMMUNICATION NECESSARY
Our engineers are always ready to take your problems on and endeavour to find a fix as quickly as possible. Just start a conversation via the live chat, email or over the phone now.
> DIFFERENT SKILLS FOR DIFFERENT NEEDS
Our engineers skill sets range from Windows/macOS/Linux and iOS/Android mobile support, to enterprise level routing/switching/security issues. Our engineers are currently studying at CCIE level, so we’re working at expert level here!
> ALWAYS TRYING OUR BEST!
We’re an honest, hard-working, inquisitive and talented team, so feel free to make your problems our problems. Even if the problem isn’t in our skill set, we’ll try our best to do the relevant research and to provide you with advice moving forward. We treat every problem as a learning experience.
> ALWAYS LEARNING
At ackio, we don’t believe in resting on our laurels. Our staff are constantly studying and researching the most recent technologies, collaborating with our partners to stay up to date with their portfolio additions, as well as looking at ways to improve or make our processes more efficient. Our in-house multi-vendor lab is also available to our engineers in order to re-create customer issues, so as to not to impact your production network. We only employ the most enthusiastic and passionate engineers, who view learning as a journey, not a destination.